Legal

Terms of
Service

Last Updated: January 14, 2026

Agreement to Terms

Welcome to Purple Mango Media. These Terms of Service ("Terms") govern your access to and use of our website, services, and any related content (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

Please read these Terms carefully before using our Services. If you do not agree with any part of these Terms, you must not use our Services.

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on this page. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

Our Services

Purple Mango Media is a full-stack influencer marketing and digital activation agency. Our services include, but are not limited to:

  • End-to-end influencer marketing campaigns across social media platforms
  • User-generated content (UGC) and creator-led content production
  • Brand launches and digital activations
  • Entertainment and music promotions
  • Performance-driven marketing campaigns
  • Creator discovery, management, and campaign execution
  • Analytics, reporting, and campaign optimization

Eligibility

By using our Services, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into binding contracts
  • You are not prohibited from using our Services under applicable law
  • All information you provide to us is accurate, current, and complete

Client Responsibilities

Information and Materials

Clients agree to provide accurate, complete, and timely information necessary for the execution of campaigns. This includes brand guidelines, creative assets, product information, and campaign objectives. Delays in providing materials may impact campaign timelines and deliverables.

Approvals and Feedback

Clients are responsible for reviewing and approving campaign strategies, creator selections, content drafts, and other deliverables within agreed-upon timeframes. Failure to provide timely feedback may result in project delays.

Compliance

Clients must ensure that all products, services, and marketing materials comply with applicable laws, regulations, and industry standards. This includes but is not limited to advertising standards, disclosure requirements, and intellectual property rights.

Our Responsibilities

Purple Mango Media commits to:

  • Deliver services with professional care and expertise
  • Maintain confidentiality of client information
  • Provide regular updates and transparent reporting on campaign performance
  • Ensure compliance with platform guidelines and advertising regulations
  • Work with vetted creators and maintain quality standards
  • Deliver agreed-upon services within specified timelines (subject to client cooperation)

Payment Terms

Fees and Invoicing

Service fees will be outlined in individual project proposals or service agreements. Payment terms, including deposit requirements, milestone payments, and final payment schedules, will be specified in the relevant agreement. All fees are exclusive of applicable taxes unless otherwise stated.

Late Payments

Late payments may incur interest charges and may result in suspension of services until payment is received. We reserve the right to withhold deliverables or pause campaigns in the event of non-payment.

Refunds

Refund policies will be specified in individual service agreements. Generally, deposits and fees for completed work are non-refundable. Refunds for services not yet rendered will be considered on a case-by-case basis.

Intellectual Property Rights

Client Content

Clients retain all rights to their brand assets, trademarks, and proprietary materials provided to us. By providing such materials, clients grant us a limited license to use them solely for the purpose of delivering the agreed-upon services.

Creator Content

Rights to creator-generated content will be specified in individual campaign agreements. Typically, clients receive usage rights for campaign content as outlined in creator contracts. Purple Mango Media facilitates these agreements but does not claim ownership of creator content.

Our Materials

Purple Mango Media retains all rights to our methodologies, strategies, templates, tools, and proprietary processes. We may showcase campaign results and case studies (with client approval) for marketing and portfolio purposes.

Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of our engagement. This includes business strategies, financial information, unreleased products, and other confidential materials.

Confidential information does not include information that: (a) is or becomes publicly available through no breach of this agreement; (b) was rightfully in the receiving party's possession prior to disclosure; or (c) is required to be disclosed by law.

Limitation of Liability

To the maximum extent permitted by law, Purple Mango Media shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Actions or content created by third-party creators or influencers
  • Platform algorithm changes, policy updates, or account suspensions
  • Results that depend on factors outside our reasonable control

Our total liability for any claims arising from our services shall not exceed the total fees paid by the client for the specific services giving rise to the claim.

While we strive to deliver exceptional results, we cannot guarantee specific outcomes such as viral reach, sales conversions, or follower growth, as these depend on numerous external factors including audience behavior, platform algorithms, and market conditions.

Termination

Either party may terminate a service agreement with written notice as specified in the individual agreement. Termination terms, including notice periods and obligations for work in progress, will be outlined in the service agreement.

We reserve the right to terminate services immediately if:

  • Client breaches these Terms or the service agreement
  • Client engages in fraudulent or illegal activities
  • Client fails to make required payments
  • Client's requests violate platform policies or applicable laws

Upon termination, clients remain responsible for payment of all services rendered up to the termination date.

Indemnification

Clients agree to indemnify and hold harmless Purple Mango Media, its officers, employees, and partners from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Client's breach of these Terms or any service agreement
  • Client's products, services, or marketing materials
  • Infringement of third-party intellectual property rights by client-provided materials
  • Violation of applicable laws or regulations by the client

Dispute Resolution

In the event of any dispute arising from these Terms or our services, both parties agree to first attempt to resolve the matter through good-faith negotiation. If negotiation fails, the parties may pursue mediation before resorting to litigation.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Warranties and Disclaimers

Our services are provided "as is" and "as available." While we strive for excellence, we make no warranties, express or implied, regarding:

  • Uninterrupted or error-free service delivery
  • Specific campaign results or performance metrics
  • Third-party platform availability or functionality
  • Creator performance or audience engagement

We disclaim all warranties to the fullest extent permitted by law, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet or platform outages, or public health emergencies.

General Provisions

Entire Agreement

These Terms, together with any service agreements and proposals, constitute the entire agreement between you and Purple Mango Media regarding our services.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Purple Mango Media

Email: info@purplemangomedia.com

Instagram: @purplemangomediaofficial

LinkedIn: Purple Mango Media

Acknowledgment

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.